Trefferliste "Customer Centricity" - alle Bücher

Ihre Suche nach "Customer Centricity" (Bücher) ergab 7 Treffer.

Customer Centricity

Dieses Buch befasst sich mit der kundenzentrierten Ausrichtung von Unternehmen. Die Beitragsautorinnen und Beitragsautoren beleuchten und diskutieren sowohl die strategische Ausrichtung als auch Potenzial…

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EUR 49,99* Aktueller Preis: EUR 49,99

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Mass Customization and Customer Centricity

This book honors the contributions and career of Cipriano Forza, Professor of Management Engineering at the University of Padova, Italy. He is a Member of the Scientific Committee of Academic Journal Guid…

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EUR 204,83* Aktueller Preis: EUR 204,83

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Haq

The Year of AI and Customer Centricity

Great customer experiences don't just happen they're intentionally designed holding values of empathy, innovation, and operational excellence. This book helps to bring it all together.

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EUR 55,44* Aktueller Preis: EUR 55,44

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Smart Engineering Management

This book explores smart/intelligent business and management, addressing the challenges and issues encountered by contemporary organizations. It provides a detailed and up-to-date perspective on theoretic…

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EUR 197,13* Aktueller Preis: EUR 197,13

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Camille Fournier, Ian Nowland

Platform Engineering

Until recently, infrastructure was the backbone of organizations operating software they developed in-house. But now that cloud vendors run the computers, companies can finally bring the benefits of agile…

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EUR 56,04* Aktueller Preis: EUR 56,04

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Customer Centric Support Services in the Digital Age

This book explores how customer service can become the singular competitive differentiator for organizations in the digital era.Given the pace of digitization and the rise in customer expectations post-pa…

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EUR 193,45* Aktueller Preis: EUR 193,45

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Shane Wang, Neil Bendle

The Customer Asset

This book delves into the concept of customers as financial assets, explaining how firms can assess investments in customer relationships. The authors present the VARIED framework for quantifying the cust…

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EUR 51,19* Aktueller Preis: EUR 51,19

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